Setting Up Organizations on my.sonatype.com
my.sonatype.com is a self-service hub for creating and configuring organizations with Sonatype product licenses.
Owners and Admins can manage the organization by going to Settings → Organizations, and selecting the organization.
The following sections detail how to manage your Organization, Members, Member Roles, and more. Expand the section appropriate for your deployment:
Organization Deletion
Organizations with active Cloud products cannot be deleted from my.sonatype.com. Deletion is permanent and removes all memberships and settings, as well as access to associated tenants and data. To request deletion, contact Sonatype Support.
Sonatype automatically creates an Organization for new Sonatype Cloud customers and associates it with your license.
Shortly after you purchase a Sonatype Cloud license, you’ll receive an email with your Organization details and link to sign up at my.sonatype.com. Select this link to get started.
Inviting Organization Members
To invite new members to your Organization, take the following steps:
In my.sonatype.com, navigate to Settings → Organizations, and select the Organization you'd like to manage.
Select the Members tab.
Select Invite; then, input the email addresses (required) of the members you want to invite.
Select Send Invite.
The invited member will receive an email with instructions for signing up at my.sonatype.com. After they select the button in the email, they’ll automatically be added to your organization. Until then, you can view their invitation details on the Pending tab. To resend or cancel the invitation, select the three-dot menu next to it.
Managing Your Organization's Sonatype Cloud Support Contacts
To assign support contacts, turn on the toggle in the Support Contact column next to each person you want to assign.
Authorized support contacts are the people in your organization whom you assign to serve as the liaisons between your company and the Sonatype support team. They are chosen from the pool of existing members in your organization.
The owner of an Organization is designated as a support contact by default.
The number of members allowed to be support contacts is determined by the customer contract.
Being a member of an Organization does not automatically make them a support contact.
Only verified Organizations can have support contacts.
Individuals who have been invited to an Organization but haven't accepted the invite email cannot be designated a support contact.
Managing Member Roles
When members are invited to join an Organization, they default to the Member role. After they accept the invitation, Owners and Admins can change the role of each member or remove them by selecting the three dots to the right of their info in the Members section.
Review the table below for more information about the available roles and their privileges:
Role | Description | Privileges |
|---|---|---|
Member | All users belonging to an organization have this role. This is the lowest privilege level. |
|
Admin | This role can be assigned to multiple Organization members. |
|
Owner | This is the role assigned to the user who first creates an organization. This is the highest privilege level. |
|
Viewing Your Licensed Sonatype Cloud Products
Sonatype Cloud customers can see their Organization's licensed Sonatype solutions and renewal dates by following these steps:
In my.sonatype.com, go to Settings → Organizations, and select the Organization for which you wish to see licensed products.
Select the Cloud Products (formerly Platform) tab. You’ll see each licensed Sonatype solution, instance URL, administrator email, and its renewal date.
Managing Your Sonatype Cloud Organization Settings
Add or change an organization logo for light mode or dark mode, edit the organization name, and add or edit a description by going to Settings → Organizations, selecting the organization, and selecting the Settings tab.
Organization owners without active Cloud products can delete an Organization in my.sonatype.com directly by selecting Delete Organization in the Danger Zone on the Settings tab.
Setting up an Identity Provider (IdP)
See Configure Identity Provider for instructions on managing access to Cloud licenses using your preferred identity provider (IdP).
Viewing Billing Information
The billing history view is available only to the account associated with the email address that purchased the Sonatype service.
Billing information in my.sonatype.com provides a self-service way to review billing history and download invoices for eligible Sonatype Cloud subscriptions.
This view is available for eligible self-service credit card subscriptions. If your organization has more than one eligible subscription, invoices for those subscriptions appear together in a single billing history table.
To view billing information:
Sign in to my.sonatype.com using the account associated with the email address that purchased the Sonatype service.
Go to Settings → Billing.
You can search, filter, and sort the billing history table to find specific invoices. For organizations with multiple eligible subscriptions, use the product filter to view invoices for a specific Sonatype product.
To download an invoice, find the invoice in the billing history table and select the download link. The invoice downloads as a PDF.
Sonatype automatically creates an Organization for new Sonatype Self-Hosted customers and associates it with your license.
Shortly after you purchase a Sonatype Self-Hosted license, you’ll receive two emails: one containing your license and another containing your organization details and a link to sign up at my.sonatype.com. Select this link to get started.
If You Need to Create an Organization
Go to Settings → Organizations.
Select the Create Organization button at the top-right.
Enter a name for the organization. You can also upload a light and dark mode logo, and provide a description in the respective fields. Select Next.
Enter the license fingerprint. Select Next.
Add email addresses to send invitations to the members of the newly created organization. Select Finish.
Adding Organization Members
We will try to integrate any existing members from our support case management system into your Organization. However, you can also manually invite members into your Organization.
Go to Settings → Organizations, and select the organization you want to open.
Select the Members tab.
Select the Invite button.
Add the email addresses (required) of the members you want to invite.
Select Send Invite.
The invited member will receive an email with instructions for signing up at my.sonatype.com. After they select the button in the email, they’ll automatically be added to your organization. Until then, you can view their invitation details on the Pending tab. To resend or cancel the invitation, select the three-dot menu next to it.
Managing Your Self-Hosted Organization Support Contacts
To assign support contacts, turn on the toggle in the Support Contact column next to each person you want to assign.
Authorized support contacts are the people in your organization whom you assign to serve as the liaisons between your company and the Sonatype support team. They are chosen from the pool of existing members in your organization.
The owner of an Organization is designated as a support contact by default.
The number of members allowed to be support contacts is determined by the customer contract.
Being a member of an Organization does not automatically make them a support contact.
Only verified Organizations can have support contacts.
Individuals who have been invited to an Organization but haven't accepted the invite email cannot be designated a support contact.
Managing Member Roles
When members are invited to join an Organization, they default to the Member role. After they accept the invitation, Owners and Admins can change the role of each member or remove them by selecting the three dots to the right of their info in the Members section.
Review the table below for more information about the available roles and their privileges:
Role | Description | Privileges |
|---|---|---|
Member | All users belonging to an organization have this role. This is the lowest privilege level. |
|
Admin | This role can be assigned to multiple Organization members. |
|
Owner | This is the role assigned to the user who first creates an organization. This is the highest privilege level. |
|
If You Need to Verify Your Self-Hosted License
You are required to verify your organization's license before you can designate your Support Contacts.
You'll be prompted to verify the license when you first create the organization. If you didn't verify it then, follow the steps below:
Go to Settings → Organizations, and select the organization you want to open.
Select the Self-Hosted Products (formerly Licenses) tab.
If you haven't verified a license yet, select Verify License.
Enter your license fingerprint into the text field. Owners and Admins can find the fingerprint from one of the following sources:
The email received when the license was created.
Lifecycle Self-Hosted: Open the System Preference cogwheel dropdown menu and select Product License.
Nexus Repository Self-Hosted: Open the Administration cogwheel and in the left menu and navigate to System → Licensing.
Select Verify License.
After a license is verified, you can view the list of products it covers in the Licenses section.
Note
You can verify additional licenses by selecting Verify Another License, entering the license fingerprint, and selecting Verify License.
Downloading Your Self-Hosted Product License
Owners and Admins can download an existing license by following the steps below:
Go to Settings → Organizations, and select the organization you want to open.
Select the Licenses tab.
Select the Download License button.
Managing Your Self-Hosted Organization Settings
Add or change an organization logo for light mode or dark mode, edit the organization name, and add or edit a description by going to Settings → Organizations, selecting the organization, and selecting the Settings tab.
Organization owners can delete an Organization in my.sonatype.com directly by selecting Delete Organization in the Danger Zone on the Settings tab.