Create the Sonatype Cloud Tenant
To get started with your Sonatype Cloud tenant, visit the Setting Up Organizations on my.sonatype.com page for a step-by-step guide on creating your account, signing in, and setting up your organization. The page walks you through verifying your license, adding adminstrator emails, inviting and managing members, configuring support contacts, accessing instance details, and connecting your Identity Provider (IdP).
Designate your support contacts
Once your organization is created, add as many members as your license provides.
Up to four (4) members of your organization may be designated as authorized support contacts and will have full access to the support team. Other members should direct questions through these contacts.
For issues setting up your organization or adding support contacts, visit support.sonatype.com and select “Submit A Request”.